Service Product Update EU-prem

Scheduled Maintenance Report for Cirrus Assessment

Completed

The scheduled maintenance has been completed.
Posted Dec 19, 2025 - 07:00 CET

Scheduled

Announcing a service release of the Cirrus platform containing the following bugfixes and improvements on the EU-prem:

Improvements
- Maintain assessment form order in reports when section randomisation is enabled (CR-24383)
- Improvements to Office 365 integration and enhanced robustness for slow or failed file link requests (CR-24703, CR-24812, CR-25142)
- Improvements to internal billing reports (CR-25182)
- Added Mock Exam Flag for Schedules (CR-24323)
- Added support for Proctorio’s Companion App. (CR-25046)
- Improved wording in the report configuration setting “When to show results to candidates.” (CR-25195)
- Fixed multiple translation inconsistencies across the Cirrus platform. (CR-25246)
- Applied Microsoft security updates to improve platform security. (SYSOPS-1116)

Bugfixes
- Fixed: Unable to save item changes in collections (CR-25176)
- Scores in Multiple Choice or Multiple Response questions reset on preview (CR-25064)
- Duplicate entries in results dashboard and incorrect status in Assess tab (CR-24800)
- Fixed: Comprehensive Integrated Puzzle shows “partially correct” even when answered correctly (CR-25066)
- Fixed an issue where candidate responses were not displayed correctly when an assessment included a Comprehensive Integrated Puzzle question (CR-25137)
- Fixed: Changes to items within collections not saving (CR-25116)
- Fixed an issue causing an error when updating a section passmark (CR-25207)
- Resolved an issue where the login screen ignored regional user settings (CR-25170).
- Resolved an issue where students were positioned at the bottom of the welcome page when starting an exam. (CR-25167)
- Hotspot: Fixed a problem affecting hotspot items placed inside a section when combined with zoom. (CR-25221)
- Reports → Proctored Reporting: Corrected mismatched Proctorio names. (CR-25271)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU Premium: 06:00 CEST (05:00/04:00 UTC)
Posted Dec 16, 2025 - 15:44 CET
This scheduled maintenance affected: EU Premium Assessment Management (Dublin) (Scheduling (EU Premium), Marking (EU Premium), Authoring - Library/Assessments (EU Premium), Administration (EU Premium), Auxiliary - Services (EU Premium)) and EU Premium Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU Premium), Single Sign-On SAML 2.0 / LTI (EU Premium), Invigilation (EU Premium)).