All Systems Operational

About This Site

Welcome to the Cirrus Assessment status page. Here you can view the status of the hosting and services of the Cirrus platform.

Uptime over the past 90 days. View historical uptime.
EU Candidate Delivery (Dublin) Operational
Candidate Delivery incl Proctoring API (EU) Operational
Single Sign-On SAML 2.0 / LTI (EU) Operational
Invigilation (EU) Operational
EU Assessment Management (Dublin) Operational
Scheduling (EU) Operational
Marking (EU) Operational
Authoring - Library/Assessments (EU) Operational
Administration (EU) Operational
Auxiliary - Services (EU) Operational
EU Premium Candidate Delivery (Dublin) Operational
Candidate Delivery incl Proctoring API (EU Premium) Operational
Single Sign-On SAML 2.0 / LTI (EU Premium) Operational
Invigilation (EU Premium) Operational
EU Premium Assessment Management (Dublin) Operational
Scheduling (EU Premium) Operational
Marking (EU Premium) Operational
Authoring - Library/Assessments (EU Premium) Operational
Administration (EU Premium) Operational
Auxiliary - Services (EU Premium) Operational
AU Candidate Delivery (Sydney) Operational
Candidate Delivery incl Proctoring API (AU) Operational
Single Sign-On SAML 2.0 / LTI (AU) Operational
Invigilation (AU) Operational
AU Assessment Management (Sydney) Operational
Scheduling (AU) Operational
Marking (AU) Operational
Authoring - Library/Assessments (AU) Operational
Administration (AU) Operational
Auxiliary - Services (AU) Operational
CA Candidate Delivery (Montreal) Operational
Candidate Delivery incl Proctoring API (CA) Operational
Single Sign-On SAML 2.0 / LTI (CA) Operational
Invigilation (CA) Operational
CA Assessment Management (Montreal) Operational
Scheduling (CA) Operational
Marking (CA) Operational
Authoring - Library/Assessments (CA) Operational
Administration (CA) Operational
Auxiliary - Services (CA) Operational
SG Candidate Delivery (Singapore) Operational
Candidate Delivery incl Proctoring API (SG) Operational
Single Sign-On SAML 2.0 / LTI (SG) Operational
Invigilation (SG) Operational
SG Assessment Management (Singapore) Operational
Scheduling (SG) Operational
Marking (SG) Operational
Authoring - Library/Assessments (SG) Operational
Administration (SG) Operational
Auxiliary - Services (SG) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Service Product Update Nov 10, 2026 06:00-07:00 CET

Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements:

[EU/CA/AU/SG]

Feature
- NEO: Added offline mode, so candidates can keep working on an assessment when their internet connection drops (CR-24707, CR-26369)

Improvements
- Results: Added an option to show all of a candidate's attempts, not only the best or last attempt. Cirrus enables it for each customer separately (CR-25638)
- Scheduling: Improved adding and managing candidates in a schedule (CR-25983)
- Platform: Maintenance updates (CR-26318, CR-26319, CR-26320, CR-26353, CR-26354, CR-26404)

Bugfixes
- Candidate delivery: Fixed an issue where candidates could not start a Proctorio or Schoolyear assessment when the browser blocked pop-ups (CR-26027)



[EU-prem]

Improvements
- NEO: Added support for the Programming item type (CR-24678)
- Marking: Removed the inactive annotation tools from View and Mark Questions (CR-26327)
- Platform: Improved link previews in apps such as Slack and Microsoft Teams (CR-26306)
- Platform: Maintenance updates (CR-26313, CR-26314, CR-26315, CR-26316, CR-26317, CR-26329)
- Scheduling: Added an automatic cleanup that deletes old schedules after a notice period, once the assessment has ended and all results are published. Cirrus enables it for each customer separately (CR-25403)

Bugfixes
- NEO: Fixed issues where images were stretched or positioned differently from the authoring view, and where Select from list dropdowns had no space between them and were all highlighted when one was selected (CR-26322, CR-26323, CR-26324)
- Platform: Fixed an issue where background processing could stop after a database timeout during maintenance (CR-26179)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET (05:00 UTC)
EU Premium: 06:00 CET (05:00 UTC)
CA: 00:00 EST (05:00 UTC)
SG: 21:00 SGT (13:00 UTC)
AU: 00:00 AEDT (13:00 UTC)
Posted on Oct 29, 2026 - 10:35 CET

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Service Product Update
Completed - The scheduled maintenance has been completed.
Oct 27, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 06:00 CET
Scheduled - Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements:

[EU/CA/AU/SG]

Improvements
- NEO: Added support for the Programming item type (CR-24678)
- Marking: Removed the inactive annotation tools from View and Mark Questions (CR-26327)
- Platform: Improved link previews in apps such as Slack and Microsoft Teams (CR-26306)
- Platform: Maintenance updates (CR-26313, CR-26314, CR-26315, CR-26316, CR-26317, CR-26329)
- Scheduling: Added an automatic cleanup that deletes old schedules after a notice period, once the assessment has ended and all results are published. Cirrus enables it for each customer separately (CR-25403)

Bugfixes
- Candidate delivery: Fixed an issue where a timed assessment could stop the candidate before their time had run out (CR-26356)
- NEO: Fixed issues where images were stretched or positioned differently from the authoring view, and where Select from list dropdowns had no space between them and were all highlighted when one was selected (CR-26322, CR-26323, CR-26324)
- Office 365: Fixed an issue that could affect File Response answer files (CR-26335)
- Platform: Fixed an issue where background processing could stop after a database timeout during maintenance (CR-26179)
- Platform: Fixed an issue where the Help button at the lower left did not open the Help Centre panel (CR-26345)



[Eu-prem]

Improvements
- Authoring: Added a search to the Add blueprint dialog in the Extended and Simplified views (CR-26107)
- Authoring: Added settings to keep Extended Match choices and matches in a fixed order (CR-26250)
- NEO: Added the enlarge option to all item types (CR-26134)
- Platform: Maintenance updates (CR-26077, CR-26246)
- Added polytomous scoring support for Drag and Drop items (CR-25851)
- NEO: Added support for Financial Statement and Puzzle item types (CR-24679, CR-24674)
- Hotspot: Calculate Polytomous Score Based on Correct Spots Only (CR-25161)
- Added the option to preserve existing SEB settings for scheduled assessments and enable SEB at schedule - level (CR-25390)
- Preserved paragraph breaks in marking feedback (CR-26098)
- Improved schedule state handling when deactivating or copying schedules (CR-26196)
- Minor improvements to the Users tab (CR-26242)

Bugfixes
- Candidate delivery: Fixed an issue where ReadSpeaker did not highlight the question while it was reading (CR-26181)
- Candidate delivery: Fixed an issue where candidates could not unmute audio when pausing and rewinding were disabled, in Chrome, Edge and Safe Exam Browser (CR-26241)
- Candidate delivery: Fixed an issue where a timed assessment could stop the candidate before their time had run out (CR-26356)
- Office 365: Fixed an issue where no error appeared when a File Response template was larger than 4 MB (CR-26220)
- Office 365: Fixed an issue that could affect File Response answer files (CR-26335)
- Platform: Fixed an issue where the Help button at the lower left did not open the Help Centre panel (CR-26345)
- Preview: Fixed an issue where an anonymous preview failed when its external ID was previously used by another assessment (CR-26265)
- Preview: Fixed an issue where the anonymous link click limit did not reset each month. The limit now resets on the 1st of each calendar month (CR-26338)
- Fixed an issue where Results displayed an incorrect Time Spent when a paused attempt was closed at the end of a schedule (CR-26203)
- Fixed an issue where the Learning Objectives dropdown failed when using collection-level learning objectives (CR-26226)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET (05:00 UTC)
EU Premium: 06:00 CET (05:00 UTC)
CA: 00:00 EDT (04:00 UTC)
SG: 21:00 SGT (13:00 UTC)
AU: 00:00 AEDT (13:00 UTC)
Oct 15, 14:07 CEST

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage