All Systems Operational

About This Site

Welcome to the Cirrus Assessment status page. Here you can view the status of the hosting and services of the Cirrus platform.

Uptime over the past 90 days. View historical uptime.
EU Candidate Delivery (Dublin) Operational
Candidate Delivery incl Proctoring API (EU) Operational
Single Sign-On SAML 2.0 / LTI (EU) Operational
Invigilation (EU) Operational
EU Assessment Management (Dublin) Operational
Scheduling (EU) Operational
Marking (EU) Operational
Authoring - Library/Assessments (EU) Operational
Administration (EU) Operational
Auxiliary - Services (EU) Operational
EU Premium Candidate Delivery (Dublin) Operational
Candidate Delivery incl Proctoring API (EU Premium) Operational
Single Sign-On SAML 2.0 / LTI (EU Premium) Operational
Invigilation (EU Premium) Operational
EU Premium Assessment Management (Dublin) Operational
Scheduling (EU Premium) Operational
Marking (EU Premium) Operational
Authoring - Library/Assessments (EU Premium) Operational
Administration (EU Premium) Operational
Auxiliary - Services (EU Premium) Operational
AU Candidate Delivery (Sydney) Operational
Candidate Delivery incl Proctoring API (AU) Operational
Single Sign-On SAML 2.0 / LTI (AU) Operational
Invigilation (AU) Operational
AU Assessment Management (Sydney) Operational
Scheduling (AU) Operational
Marking (AU) Operational
Authoring - Library/Assessments (AU) Operational
Administration (AU) Operational
Auxiliary - Services (AU) Operational
CA Candidate Delivery (Montreal) Operational
Candidate Delivery incl Proctoring API (CA) Operational
Single Sign-On SAML 2.0 / LTI (CA) Operational
Invigilation (CA) Operational
CA Assessment Management (Montreal) Operational
Scheduling (CA) Operational
Marking (CA) Operational
Authoring - Library/Assessments (CA) Operational
Administration (CA) Operational
Auxiliary - Services (CA) Operational
SG Candidate Delivery (Singapore) Operational
Candidate Delivery incl Proctoring API (SG) Operational
Single Sign-On SAML 2.0 / LTI (SG) Operational
Invigilation (SG) Operational
SG Assessment Management (Singapore) Operational
Scheduling (SG) Operational
Marking (SG) Operational
Authoring - Library/Assessments (SG) Operational
Administration (SG) Operational
Auxiliary - Services (SG) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Service Product Update Oct 13, 2026 06:00-07:00 CEST

Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements on the following hostings: EU, CA, SG and AU.

Improvements
- Authoring: Added a search to the Add blueprint dialog in the Extended and Simplified views (CR-26107)
- Authoring: Added settings to keep Extended Match choices and matches in a fixed order (CR-26250)
- NEO: Added the enlarge option to all item types (CR-26134)
- Security: Improved protection of the platform against requests from other websites (CR-26077)

Bugfixes
- Candidate delivery: Fixed an issue where ReadSpeaker did not highlight the question while it was reading (CR-26181)
- Candidate delivery: Fixed an issue where candidates could not unmute audio when pausing and rewinding were disabled, in Chrome, Edge and Safe Exam Browser (CR-26241)
- Office 365: Fixed an issue where no error appeared when a File Response template was larger than 4 MB (CR-26220)
- Preview: Fixed an issue where an anonymous preview failed when its external ID was previously used by another assessment (CR-26265)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CEST (04:00 UTC)
CA: 00:00 EDT (04:00 UTC)
SG: 21:00 SGT (13:00 UTC)
AU: 00:00 AEDT (13:00 UTC)
Posted on Oct 02, 2026 - 14:01 CEST

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Service Product Update
Completed - The scheduled maintenance has been completed.
Sep 29, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 06:00 CEST
Scheduled - Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements on the following hostings: EU, CA, SG and AU.

Improvements
- Added polytomous scoring support for Drag and Drop items (CR-25851)
- NEO: Added support for Financial Statement and Puzzle item types (CR-24679, CR-24674)
- Hotspot: Calculate Polytomous Score Based on Correct Spots Only (CR-25161)
- Added the option to preserve existing SEB settings for scheduled assessments and enable SEB at schedule - level (CR-25390)
- Preserved paragraph breaks in marking feedback (CR-26098)
- Improved schedule state handling when deactivating or copying schedules (CR-26196)
- Minor improvements to the Users tab (CR-26242)
- Updated MongoDB.Driver to version 3.11.2 (CR-26246)

Bugfixes
- Fixed an issue where Results displayed an incorrect Time Spent when a paused attempt was closed at the end of a schedule (CR-26203)
- Fixed an issue where the Learning Objectives dropdown failed when using collection-level learning objectives (CR-26226)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
SG: 22:00/21:00 SGT (14:00/13:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Sep 23, 09:57 CEST

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Service Product Update
Completed - The scheduled maintenance has been completed.
Sep 21, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 CEST
Scheduled - Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements in the [Eu-prem] region:

Improvements
- Admin: Users section improvement. (CR-25904, CR-25938, CR-26101)
- Office 365: Improved integration reliability. (CR-25955)
- Security: Updated a third-party component used for link handling. (CR-25981)

Bugfixes
- Candidate dashboard: Fixed an issue where security labels on schedule cards could be truncated. (CR-25840)
- Results exports: Fixed an issue where Start Date and Submit Date did not follow configured regional settings. (CR-25951)
- Candidate delivery: Fixed an issue where reopening a completed assessment after all attempts were used could show an indefinite attempt-generation message. (CR-26072)
- Reports: Fixed an issue where candidate answers exports could fail for assessments with multiple forms. (CR-26085)
- SOWISO: Fixed an issue where opening a SOWISO item directly from Library > Items could show a blank editor. (CR-26091)
- Feedback: Fixed an issue where the creation date in a feedback ticket's information drawer could differ from the table. (CR-26118)
- Candidate delivery: Fixed an issue where text after an aligned table could display beside the table instead of below it. (CR-26082)
- Authoring: Fixed an issue where repository picker tables did not fill the available dialog area. (CR-26167)
- Fixed an issue where the Preliminary Report API would return an HTTP 500 error in some cases. (CR-26197)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU Premium: 06:00 CEST (05:00/04:00 UTC)
Sep 14, 09:33 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage