Announcing a release of the Cirrus platform containing the following maintenance improvements:
Features - Add navigation option to Sections in Forms - CR-19079 - Improved saving mechanism Office365 questions for candidates - CR-20314
Bugfixes - General bugfixes on Timer per question and rational on Fileresponse/office question - CR-20498 - Checkmark gets removed (if several alternatives checked quickly) - CR-20809 - Link from the Dashboard to Assessments is broken - CR-20834
Time of release per hosted region: EU: 06:00 CEST EU Premium: 06:00 CEST CA: 06:00 CEST SG: 21:00 SGT AU: 00:00 AEST Posted on
May 31, 2023 - 11:01 CEST
Resolved -
This morning the Cirrus platform encountered processing delays affecting attempt generation, leading to some Prod-EU (not Premium) candidates not being able to start their exam on time.
To ensure all processing is working in a timely manner the processing of prod-eu was temporarily scaled up. For the other regions we rolled over without downtime just in case.
Our initial investigation shows this to be related to the maintenance of Sunday night although most processing, including part of the attempt generation, still worked as it should. The team will investigate further incl. potential preventative measures.
Apologies for the inconvenience and the fact that due to an issue in our internal processes our status page was not updated in a timely manner. We will schedule an internal incident management training session.
Jun 5, 10:00 CEST
Completed -
The scheduled maintenance has been completed.
Jun 4, 04:21 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:00 CEST
Scheduled -
On Sunday night Amazon will roll-out another set of OS and database patches during the times of the "Reserved Maintenance Window" below. No downtime is expected but processing, e.g. exam submission and marking scripts, will experience a delay.
Completed -
The scheduled maintenance has been completed.
May 30, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 06:02 CEST
Scheduled -
Announcing a release of the Cirrus platform containing the following features and improvements:
At most approximately 60 minutes of service interruption is to be expected.
This update contains at least the following features:
Improvements - HTTPS/TLS Security Improvements Cirrus will improve the security of our HTTPS/TLS configuration [SYSOPS-643]. Please carefully read HTTPS/TLS Security improvements - Caution!, especially if your organisation has an integration with our REST API (or your users are using an unsupported browser/system.)
- Upgraded assessment overview + statistics- CR-20366 - Use available assessments as Templates - CR-20053 - Reliability: Further improve background processing health check - Reliability: Advance attempt generation (15 minutes)
Bugfixes - UI Fixes in the Improved Library (CR-19249) - CR-20409 - Results cannot be published when workflow is changed - CR-20717