Service Product Update

Scheduled for Sep 29, 06:00 - 07:00 CEST

Scheduled

Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements on the following hostings: EU, CA, SG and AU.

Improvements
- Added polytomous scoring support for Drag and Drop items (CR-25851)
- NEO: Added support for Financial Statement and Puzzle item types (CR-24679, CR-24674)
- Hotspot: Calculate Polytomous Score Based on Correct Spots Only (CR-25161)
- Added the option to preserve existing SEB settings for scheduled assessments and enable SEB at schedule - level (CR-25390)
- Preserved paragraph breaks in marking feedback (CR-26098)
- Improved schedule state handling when deactivating or copying schedules (CR-26196)
- Minor improvements to the Users tab (CR-26242)
- Updated MongoDB.Driver to version 3.11.2 (CR-26246)

Bugfixes
- Fixed an issue where Results displayed an incorrect Time Spent when a paused attempt was closed at the end of a schedule (CR-26203)
- Fixed an issue where the Learning Objectives dropdown failed when using collection-level learning objectives (CR-26226)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
SG: 22:00/21:00 SGT (14:00/13:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Posted Sep 23, 2026 - 09:57 CEST
This scheduled maintenance affects: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), and CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)).