Singapore brief service disruption [SG Only]

Incident Report for Cirrus Assessment

Resolved

On December 8th at 03:02 AM UTC (11:02 AM SGT) Cirrus platform experienced a one minute downtime from which it automatically recovered. Due to the load from reconnecting candidates the platform's performance was degraded for a further three minutes (03:06 UTC).
While investigating into the cause of the spike in load we have decided to manually scale up the SG platform further so it can readily handle such a spike during upcoming exams (i.e. December 9th).
Posted Dec 08, 2025 - 03:00 CET