Service Product Update [EU, CA, SG, AU]

Scheduled Maintenance Report for Cirrus Assessment

Completed

The scheduled maintenance has been completed.
Posted Dec 09, 2025 - 07:00 CET

Scheduled

Announcing a release of the Cirrus platform containing the following improvements and bugfixes on the following hostings: EU, CA, SG, and AU

Improvements
- Added support for Proctorio Companion App. (CR-25046)
- Improved wording in the report configuration setting. (CR-25195)
- Fixed multiple translation inconsistencies across the Cirrus platform. (CR-25246)

Bugfixes
- Resolved an issue where students were positioned at the bottom of the welcome page when starting an exam. (CR-25167)
- Hotspot: Fixed a problem affecting hotspot items placed inside a section when combined with zoom. (CR-25221)
- Reports → Proctored Reporting: Corrected unmatched names in Proctorio grade book. (CR-25271)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
EU Premium: 06:00 CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
SG: 22:00/21:00 SGT (14:00/13:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Posted Dec 05, 2025 - 15:13 CET
This scheduled maintenance affected: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), and CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)).