Service Product Update (EU/CA/AU)

Scheduled Maintenance Report for Cirrus Assessment

Completed

The scheduled maintenance has been completed.

Posted Nov 12, 2025 - 15:34 CET

Update

We will be undergoing scheduled maintenance during this time.

Posted Nov 10, 2025 - 13:01 CET

Scheduled

Announcing a service release of the Cirrus platform for EU/CA/AU regions, containing the following bugfixes and minor improvements:

Improvements
- Maintain assessment form order in reports when section randomisation is enabled (CR-24383)
- Improvements to Office 365 integration and enhanced robustness for slow or failed file link requests (CR-24703, CR-24812, CR-25142)
- Improvements to internal billing reports (CR-25182)

Bugfixes
- Scores in Multiple Choice or Multiple Response questions reset on preview (CR-25064)
- Duplicate entries in results dashboard and incorrect status in Assess tab (CR-24800)
- Comprehensive Integrated Puzzle shows “partially correct” even when answered correctly (CR-25066)
- Issue where candidate responses were not displayed correctly when an assessment included a Comprehensive Integrated Puzzle question (CR-25137)
- Changes to items within collections not saving (CR-25116)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)

Posted Nov 10, 2025 - 12:56 CET

This scheduled maintenance affected: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), and CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)).