Service Product Update

Scheduled for Oct 27, 06:00 - 07:00 CET

Scheduled

Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements:

[EU/CA/AU/SG]

Improvements
- NEO: Added support for the Programming item type (CR-24678)
- Marking: Removed the inactive annotation tools from View and Mark Questions (CR-26327)
- Platform: Improved link previews in apps such as Slack and Microsoft Teams (CR-26306)
- Platform: Removed outdated third-party components and updated platform libraries, including MongoDB.Driver 3.12.0 (CR-26313, CR-26314, CR-26315, CR-26317)
- Platform: Updated middleware settings for test environments (CR-26329)

Bugfixes
- NEO: Fixed issues where images were stretched or positioned differently from the authoring view, and where Select from list dropdowns had no space between them and were all highlighted when one was selected (CR-26322, CR-26323, CR-26324)
- Platform: Fixed an issue where background processing could stop after a database timeout during maintenance (CR-26179)




[Eu-prem]

Improvements
- Authoring: Added a search to the Add blueprint dialog in the Extended and Simplified views (CR-26107)
- Authoring: Added settings to keep Extended Match choices and matches in a fixed order (CR-26250)
- NEO: Added the enlarge option to all item types (CR-26134)
- Security: Improved protection of the platform against requests from other websites (CR-26077)
- Added polytomous scoring support for Drag and Drop items (CR-25851)
- NEO: Added support for Financial Statement and Puzzle item types (CR-24679, CR-24674)
- Hotspot: Calculate Polytomous Score Based on Correct Spots Only (CR-25161)
- Added the option to preserve existing SEB settings for scheduled assessments and enable SEB at schedule - level (CR-25390)
- Preserved paragraph breaks in marking feedback (CR-26098)
- Improved schedule state handling when deactivating or copying schedules (CR-26196)
- Minor improvements to the Users tab (CR-26242)
- Updated MongoDB.Driver to version 3.11.2 (CR-26246)

Bugfixes
- Candidate delivery: Fixed an issue where ReadSpeaker did not highlight the question while it was reading (CR-26181)
- Candidate delivery: Fixed an issue where candidates could not unmute audio when pausing and rewinding were disabled, in Chrome, Edge and Safe Exam Browser (CR-26241)
- Office 365: Fixed an issue where no error appeared when a File Response template was larger than 4 MB (CR-26220)
- Preview: Fixed an issue where an anonymous preview failed when its external ID was previously used by another assessment (CR-26265)
- Preview: Fixed an issue where the anonymous link click limit did not reset each month. The limit now resets on the 1st of each calendar month (CR-26338)
- Fixed an issue where Results displayed an incorrect Time Spent when a paused attempt was closed at the end of a schedule (CR-26203)
- Fixed an issue where the Learning Objectives dropdown failed when using collection-level learning objectives (CR-26226)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET (05:00 UTC)
EU Premium: 06:00 CET (05:00 UTC)
CA: 00:00 EDT (04:00 UTC)
SG: 21:00 SGT (13:00 UTC)
AU: 00:00 AEDT (13:00 UTC)
Posted Oct 15, 2026 - 14:07 CEST
This scheduled maintenance affects: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)), EU Premium Assessment Management (Dublin) (Scheduling (EU Premium), Marking (EU Premium), Authoring - Library/Assessments (EU Premium), Administration (EU Premium), Auxiliary - Services (EU Premium)), and EU Premium Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU Premium), Single Sign-On SAML 2.0 / LTI (EU Premium), Invigilation (EU Premium)).