Service Product Update

Scheduled for Nov 10, 06:00 - 07:00 CET

Scheduled

Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements:

[EU/CA/AU/SG]

Feature
- NEO: Added offline mode, so candidates can keep working on an assessment when their internet connection drops (CR-24707, CR-26369)

Improvements
- Results: Added an option to show all of a candidate's attempts, not only the best or last attempt. Cirrus enables it for each customer separately (CR-25638)
- Scheduling: Improved adding and managing candidates in a schedule (CR-25983)
- Platform: Maintenance updates (CR-26318, CR-26319, CR-26320, CR-26353, CR-26354, CR-26404)

Bugfixes
- Candidate delivery: Fixed an issue where candidates could not start a Proctorio or Schoolyear assessment when the browser blocked pop-ups (CR-26027)




[EU-prem]

Improvements
- NEO: Added support for the Programming item type (CR-24678)
- Marking: Removed the inactive annotation tools from View and Mark Questions (CR-26327)
- Platform: Improved link previews in apps such as Slack and Microsoft Teams (CR-26306)
- Platform: Maintenance updates (CR-26313, CR-26314, CR-26315, CR-26316, CR-26317, CR-26329)
- Scheduling: Added an automatic cleanup that deletes old schedules after a notice period, once the assessment has ended and all results are published. Cirrus enables it for each customer separately (CR-25403)

Bugfixes
- NEO: Fixed issues where images were stretched or positioned differently from the authoring view, and where Select from list dropdowns had no space between them and were all highlighted when one was selected (CR-26322, CR-26323, CR-26324)
- Platform: Fixed an issue where background processing could stop after a database timeout during maintenance (CR-26179)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET (05:00 UTC)
EU Premium: 06:00 CET (05:00 UTC)
CA: 00:00 EST (05:00 UTC)
SG: 21:00 SGT (13:00 UTC)
AU: 00:00 AEDT (13:00 UTC)
Posted Oct 29, 2026 - 10:35 CET
This scheduled maintenance affects: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)), EU Premium Assessment Management (Dublin) (Scheduling (EU Premium), Marking (EU Premium), Authoring - Library/Assessments (EU Premium), Administration (EU Premium), Auxiliary - Services (EU Premium)), and EU Premium Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU Premium), Single Sign-On SAML 2.0 / LTI (EU Premium), Invigilation (EU Premium)).