[EU] Service Interruption

Incident Report for Cirrus Assessment

Resolved

EU Cirrus platform is completely stable. As a precaution we'll keep on monitoring.

As part of our continuous improvement and SLA, our Post Mortem report will be published here within two weeks.

Posted Dec 05, 2023 - 11:29 CET

Monitoring

We resolved the issue and Cirrus platform is up.
We keep monitoring this.

Posted Dec 05, 2023 - 11:18 CET

Identified

We found the cause of the issue:
Expected solution in: 5 min

Posted Dec 05, 2023 - 11:15 CET

Investigating

Currently investigating the issue, updates will follow

Posted Dec 05, 2023 - 11:14 CET

This incident affected: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)) and EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)).