Service Product Update

Scheduled for Jul 7, 06:00 - 07:00 CEST

Scheduled

Announcing a service release of the Cirrus platform containing the following bug fixes and minor improvements in all regions

[EU, CA, AU, SG]

Improvements
- NEO: Added a new item type (CR-24675)
- NEO: Added a new item type (CR-24673)
- Improved the AI Assistant's ability to access existing question content (CR-25149)

Bugfixes
- Delivery: Fixed a text spacing issue in section content (CR-25850)
- Fixed an issue affecting numeric input fields on Essay questions (CR-25849)
- Fixed an issue affecting feedback display in question preview (CR-25833)
- Resource File viewer: Fixed several issues affecting search and zoom (CR-25822)
- Fixed a file disclosure vulnerability (CR-25556)




[Eu-prem]

Improvements
- NEO: Added support for Fill in the Blank item type (CR-23761)
- NEO: Added support for Hot Spot item type (CR-24672)
- NEO: Various bug fixes (CR-25291)
- Office 365: Increased template file retention period for improved reliability (CR-25755)
- Data & Insights: Data pipeline availability has been updated (CR-25831)

Bugfixes
- Delivery: Fixed a text spacing issue in section content (CR-25850)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
EU Premium: 06:00 CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
SG: 22:00/21:00 SGT (14:00/13:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Posted Jul 01, 2026 - 17:57 CEST
This scheduled maintenance affects: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)), EU Premium Assessment Management (Dublin) (Scheduling (EU Premium), Marking (EU Premium), Authoring - Library/Assessments (EU Premium), Administration (EU Premium), Auxiliary - Services (EU Premium)), and EU Premium Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU Premium), Single Sign-On SAML 2.0 / LTI (EU Premium), Invigilation (EU Premium)).