Service Product Update (EU/CA/SG/AU)

Scheduled for Aug 18, 06:00 - 07:00 CEST

Scheduled

Announcing a service release of the Cirrus platform containing the following improvements and bug fixes on the following hostings: EU, CA, SG, and AU.

Improvements
- Admin: Users section improvement. (CR-25904, CR-25938, CR-26101)
- Office 365: Improved integration reliability. (CR-25955)
- Security: Updated a third-party component used for link handling. (CR-25981)

Bugfixes
- Candidate dashboard: Fixed an issue where security labels on schedule cards could be truncated. (CR-25840)
- Results exports: Fixed an issue where Start Date and Submit Date did not follow configured regional settings. (CR-25951)
- Candidate delivery: Fixed an issue where reopening a completed assessment after all attempts were used could show an indefinite attempt-generation message. (CR-26072)
- Reports: Fixed an issue where candidate answers exports could fail for assessments with multiple forms. (CR-26085)
- SOWISO: Fixed an issue where opening a SOWISO item directly from Library > Items could show a blank editor. (CR-26091)
- Feedback: Fixed an issue where the creation date in a feedback ticket's information drawer could differ from the table. (CR-26118)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
SG: 22:00/21:00 SGT (14:00/13:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Posted Aug 07, 2026 - 13:11 CEST
This scheduled maintenance affects: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), and CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)).