Hotfix
Scheduled Maintenance Report for Cirrus Assessment
Completed
The scheduled maintenance has been completed.
Posted Nov 30, 2023 - 07:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2023 - 06:00 CET
Scheduled
Announcing a minimal impact release of a hotfix for the Cirrus platform.

The release will address the following item(s):
We have identified an uncommon issue where some candidates may experience being stuck in the waiting room during their assessment process when using extended blueprints. Understanding the critical nature of this problem, especially as it affects a select group of candidates, we are implementing an immediate hotfix. Our team is prioritizing the resolution of this issue under change request CR-22201.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
EU Premium: 06:00 CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
SG: 22:00/21:00 SGT (14:00/13:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Posted Nov 29, 2023 - 16:57 CET
This scheduled maintenance affected: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), and CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)).