Service Product Update (EU/EU Premium/CA/SG/AU

Scheduled for Jul 8, 06:00 - 07:00 CEST

Update

We will be undergoing scheduled maintenance during this time.
Posted Jul 04, 2025 - 10:45 CEST

Scheduled

Announcing a service release of the Cirrus platform containing the following bugfixes and minor improvements:

EU Premium

Bugfixes
-Fixed: Results not being sent to Creatio (CR-24666)
-Fixed: Excel preview not working in File Response during marking (CR-24638)
-Fixed: Downloading files blocked score input (CR-24496)
-Fixed: “Continue Marking” button shown after marking was completed (CR-24606)
-Fixed: Invisible unnecessary space in section/question text (CR-24332)
-Fixed: Scale value not reverting after disabling adjust percentage to pass for chance score (CR-24255)
-Fixed: Candidates were unable to copy and paste text within the response field for open questions (CR-24727)


EU/CA/SG/AU

Bugfixes
-Fixed: Candidates were unable to copy and paste text within the response field for open questions in older versions of Chrome (version 120) (CR-24782)
-Fixed: Unable to view submitted O365 excel files (CR-24694)
-Fixed: Missing Information in ‘Candidate Scores - With Criteria Scores’ Report (CR-24144)
-Fixed: System became unresponsive when creating an assessment form with more than 4,000 questions (CR-23210)

For more details please visit the Cirrus Release Notes page.

Time of release per hosted region:
EU: 06:00 CET/CEST (05:00/04:00 UTC)
EU Premium: 06:00 CEST (05:00/04:00 UTC)
CA: 00:00 EST/EDT (05:00/04:00 UTC)
SG: 22:00/21:00 SGT (14:00/13:00 UTC)
AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Posted Jun 30, 2025 - 17:17 CEST
This scheduled maintenance affects: EU Assessment Management (Dublin) (Scheduling (EU), Marking (EU), Authoring - Library/Assessments (EU), Administration (EU), Auxiliary - Services (EU)), EU Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU), Single Sign-On SAML 2.0 / LTI (EU), Invigilation (EU)), AU Candidate Delivery (Sydney) (Candidate Delivery incl Proctoring API (AU), Single Sign-On SAML 2.0 / LTI (AU), Invigilation (AU)), AU Assessment Management (Sydney) (Scheduling (AU), Marking (AU), Authoring - Library/Assessments (AU), Administration (AU), Auxiliary - Services (AU)), SG Candidate Delivery (Singapore) (Candidate Delivery incl Proctoring API (SG), Single Sign-On SAML 2.0 / LTI (SG), Invigilation (SG)), SG Assessment Management (Singapore) (Scheduling (SG), Marking (SG), Authoring - Library/Assessments (SG), Administration (SG), Auxiliary - Services (SG)), CA Candidate Delivery (Montreal) (Candidate Delivery incl Proctoring API (CA), Single Sign-On SAML 2.0 / LTI (CA), Invigilation (CA)), CA Assessment Management (Montreal) (Scheduling (CA), Marking (CA), Authoring - Library/Assessments (CA), Administration (CA), Auxiliary - Services (CA)), EU Premium Assessment Management (Dublin) (Scheduling (EU Premium), Marking (EU Premium), Authoring - Library/Assessments (EU Premium), Administration (EU Premium), Auxiliary - Services (EU Premium)), and EU Premium Candidate Delivery (Dublin) (Candidate Delivery incl Proctoring API (EU Premium), Single Sign-On SAML 2.0 / LTI (EU Premium), Invigilation (EU Premium)).