Completed -
The scheduled maintenance has been completed.
Dec 9, 07:00 CET
Scheduled -
Announcing a release of the Cirrus platform containing the following improvements and bugfixes on the following hostings: EU, CA, SG, and AU
Improvements - Added support for Proctorio Companion App. (CR-25046) - Improved wording in the report configuration setting. (CR-25195) - Fixed multiple translation inconsistencies across the Cirrus platform. (CR-25246)
Bugfixes - Resolved an issue where students were positioned at the bottom of the welcome page when starting an exam. (CR-25167) - Hotspot: Fixed a problem affecting hotspot items placed inside a section when combined with zoom. (CR-25221) - Reports → Proctored Reporting: Corrected unmatched names in Proctorio grade book. (CR-25271)
Resolved -
On December 8th at 03:02 AM UTC (11:02 AM SGT) Cirrus platform experienced a one minute downtime from which it automatically recovered. Due to the load from reconnecting candidates the platform's performance was degraded for a further three minutes (03:06 UTC). While investigating into the cause of the spike in load we have decided to manually scale up the SG platform further so it can readily handle such a spike during upcoming exams (i.e. December 9th).
Dec 8, 03:00 CET
Completed -
The scheduled maintenance has been completed.
Nov 28, 07:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:00 CET
Scheduled -
Announcing a minimal impact release of a hotfix for the Cirrus platform for following regions: EU/EU Premium/CA/AU.
The release will address the following item(s):
-Added a Refresh access option for O365 responses, allowing candidates and markers to generate a new valid document link and prevent access issues. CR-25244 - Fixed the Proctorio Review Center display name formatting issue. CR-25254
Time of release per hosted region: EU: 06:00 CET/CEST (05:00/04:00 UTC) EU Premium: 06:00 CEST (05:00/04:00 UTC) CA: 00:00 EST/EDT (05:00/04:00 UTC) AU: 01:00/00:00 AEDT/AEST (14:00/13:00 UTC)
Nov 27, 17:57 CET